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Factory Scheduled Services

 You will receive thorough inspections by our highly qualified technicians, ensuring your vehicle is in safe and reliable condition between service intervals.

Schedule an Appointment

Request a service appointment at the Silver Star Service Center, Inc. for your European automobile.

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First-time customers qualify for a 10% discount.  (Maximum value is capped at $250.00, restrictions apply.)

EUROPEAN AUTOMOBILE
SERVICE & MAINTENANCE

Servicing Mercedes-Benz, BMW, Saab & Jaguar

Servicing European Automobiles in Annapolis, Maryland & the surrounding Chesapeake Bay area

Over 70,000 service tickets writtenWelcome to Silver Star Service Center, Inc.! We specialize in the repair and maintenance of European automobiles, specifically Mercedes-Benz, BMW, Saab, and Jaguar vehicles.

Our second-generation family-owned business has been serving Annapolis, Maryland & the surrounding Chesapeake Bay area for over 30 years!  

In addition to creating a personal and friendly atmosphere, we do our best to accommodate your needs. Please look over our convenience services and don’t hesitate to ask if you have a special need. Silver Star can perform all your car service and repair, review our maintenance services and ask about any specifics you need help with. Our cosmetic services will help keep your vehicle in showroom condition with an eye to detail.

Our mission is to offer you the best service at a fair competitive price, with integrity and honesty.

Our Affiliations, Ratings, & Reviews

Factory Scheduled Services

The oil change & periodic filter replacement are only a small part of our factory scheduled services. You will receive thorough inspections by our highly qualified technicians, ensuring your vehicle is in safe and reliable condition between service intervals.

Silver Star Service Center, Inc.

BMW
Factory Scheduled Services

Mercedes-Benz
Factory Scheduled Services

Jaguar
Factory Scheduled Services

Saab
Factory Scheduled Services

TRUST, INTEGRITY, EXPERTISE

THIS is why you should use Silver Star Service Center, Inc.

READ WHAT OUR CUSTOMERS ARE SAYING

 

5 stars for this service center!! We had a malfunctioning Xenon headlamp control unit on our 2011 BMW X3. Service Manager Joseph Hall went out of his way to get us in for diagnostics the next day. The malfunctioning part, which another service facility told us would take two weeks to acquire, was ordered and installed the very next day. We plan to have all future service on our X3 done at Silverstar, conveniently located in Edgewater!!
Scott Hancock
Scott Hancock
22:27 04 Nov 22
Took my 98 C230 Mercedes Benz in for service on Monday 7-25
My appt was for Tuesday.
The guys got it in early, found causes of my drive ability complaints, recommended necessary corrections, did a yearly service, vacuum and wash . Car was ready much sooner than estimated. These guys, starting with Joe,Joe Jr., Walt, Matt,Wayne, and the young man who washes and vacuums cars , first rate 5 star service all the way !!!!!!
I highly recommend Silverstar Service Center. These fellas are pros, and they work seamlessly with the customers with compassion and kindness !
Thanks again guys !!!!!!!!😎
Francis Donohue
Francis Donohue
22:45 02 Aug 22
The service is the best
Jay Dyson
Jay Dyson
19:35 26 Jul 22
Excellent Service and great people to work with.
Walt Kehoe
Walt Kehoe
22:19 07 Jun 22
Today was my first time visiting and the group has certainly earned my trust. I went in to have a key programmed, which they did for a fair price. (I purchased the cut key and remote unit from esaabparts.com and asked another operation to program it---but they declined and seemed offended at the notion of programming a key which they had not ordered through their own shop.) When I made the same request of Silver Star, Joseph discussed with me the reasons to be careful about ordering keys and remote units online, and even went the extra mile to visit the site I was making the purchase from in order to ensure that I would be getting what I needed. Moving on...while on my way to the appointment, the Saab lost power suddenly and I had to do some special maneuvering to get it all the way to the shop. I explained the situation to Walt and he got right on it. It took a little while, but the shop diagnosed the problem -- limp home mode -- made the repair, and fully explained what that mode meant now, and what it might mean eventually. Walt and company also took the initiative to give the Saab a courtesy check-up -- tire pressure levels, fluids and such -- and to make some recommendations about upkeep moving forward. Ultimately, I walked away with a programmed key and the Saab running nicely. The final fee was reasonable and I believe that Silver Star is dedicated to provided excellent, honest service. They've won my confidence--and future business.
Andrea Smith
Andrea Smith
18:31 03 May 22
I have a 2003 330xi and had them replace my front passenger side CV boot in 2018. The metal clips that hold the boot in place and keep dirt and debris out came off a few time and I had to keep taking it back to get them to secure it. After a while it was a waste of time when they we not able to get it to stay. 3.5 years later the boot is already torn and needs to be replaced. I can tell its been like this for a while based on the amount of grease and dirt around when the boot is torn. Of course they only have a 1 year warranty on their parts and labor. For an expensive repair that is common on these cars I would expect a better part to last longer.UPDATE - Joseph reach out to me and offered me the opportunity to bring it in for them to check out the problem and replace the part under warranty. When I picked up the car he took his time talking to me about the issue showing me pictures he took of the part and why it could have happened. He even took his time reading my codes because my check engine light was on. They have won me back as a customer and I appreciate their service. I also appreciate the quick turnaround time. I dropped the vehicle off and it was ready a few hours later.
Justin Weddell
Justin Weddell
18:38 04 Jan 22
Good knowledgeable service. This place is invaluable to keep BMW’s and Mercedes on the road past the initial 3-4 years after purchase. This is where I’d take ANY used BMW/Merc for a pre-purchase inspection. These guys know where to look, what the problems areas are, and don’t try to run up a bill. Go to place.
Rob Conley
Rob Conley
21:57 24 Nov 21
TJ was knowledgeable, helpful and friendly.
Lionel Earl Jr.
Lionel Earl Jr.
23:55 28 Aug 21
My first experience with silver star has been a positive one. Joseph was knowledgeable and helpful when discussing past maintenance and future work on my vehicle. Will be my main mechanic from now on.
Jim S
Jim S
00:40 09 Jul 21
I have a 1990 Saab turbo. How do you find a place to competently work on it?How about a shop that only works on four brands with Saab being one of them.They put in many hours working on a steering problem but charged for about half of them.To boot, they then gave me their, first time customer, 10 percent discount without me asking for it.I'll go back.
eric Jay
eric Jay
14:06 28 Jun 21
Joseph and his team deserve 5+ stars all around. This place is so underrated for what they do. They have the best customer service I have ever experienced in any shop I have been to and they provide true value for the superior service every single time. They are pretty much a one stop shop for virtually all your car needs including getting your car registration and driver's license next door. I am picky about who works on my BMWs and Joseph and his team are always available to provide me with advice when I need it. His team takes care of both of my BMWs (one of which has high-end modifications and is of sentimental value to me) and provides the utmost care (plus washes the car after each service!). This team is knowledgeable, trustworthy, conscientious and also goes above and beyond to solve a problem. Whether you talk to Joseph, Walt or any team member, they are super helpful and nice. I would also deem this shop as female friendly. I never feel disrespected or "talked down to" because I'm a female who asks questions about her cars. I would not want to take my BMWs anywhere else in the Annapolis area. You will always get the best from Joseph and his team.
Mindi V
Mindi V
02:54 05 Jun 21
Silver Star is my trusted and reliable auto service shop in Annapolis. Their expertise in German cars translates into confidence they can solve any problem on my '03 BMW 530i (E39). Joseph and Walt provide courteous and respectful customer service and Silver Star mechanics do an expert job diagnosing and repairing problems. Importantly, they work expeditiously and offer great value vs. dealership or other repair shops. I heartily recommend Silver Star for your automotive repairs.
Peter
Peter
13:05 27 May 21
I was actually conducting business at the Tag of MD, Tag & Title place. They give prompt quality service, very friendly, and always have appointments. They also provide Tag and Title services for DC as well as MD! Take your business there because they are Grrreat!
Shawn Vance
Shawn Vance
20:44 18 May 21
No-frills service shop that performs solid work and fair estimates for most European makes, to include Mercedes. They also provide a level communication to earn your trust and businesses. I will return for future maintenance.
Joell Marlowe
Joell Marlowe
19:01 07 Mar 21
I have my Mercedes services by Silver Star but this time they went well beyond their normal stellar service! I was traveling South on I95 heading to Texas...
Gc P.
Gc P.
14:08 24 Feb 21
They have extremely good customer service. Always happy to help. They specialize in mercedes, bmw,jaguar,and saab.best shop in annapolis for these kinds of cars. Prices are decent too.
Will Jones
Will Jones
07:43 09 Feb 21
Walt and the crew at Silver Star have been taking care of our BMW X5 for a number of years now. Great service and you can't beat their pricing! Our car is always well taken care of. Highly recommend.
John Schaller
John Schaller
01:35 20 Jan 21
Joseph and his team knocked it out of the park. Many shops won’t even touch an older high mileage AMG. These guys are real Mercedes enthusiasts and it shows. The AMG 65 drives like new. Big shout out to the technician as well as who ever washed it because it looked great when we picked it up.
Jeffrey Lingebach Jr.
Jeffrey Lingebach Jr.
23:12 21 Dec 20
High Level of Expertise!! Honest!!! Excellent service & communication!!!
Andre Foster
Andre Foster
16:47 26 Nov 20
Great service! Broke down at 4:30 pm in Edgewater with power steering pump failure. They ordered the parts and had it ready the very next day midday. Highly recommend that you take your car there for service.
Richard Suess
Richard Suess
13:17 31 Oct 20
Owners really care. Fast, knowledgeable and friendly!
Robyn Day
Robyn Day
00:20 11 Jun 20
What a wonderful crew here at Silver Star Service Center! They have been extremely communicative and helpful. Their work is top notch and I have no hesitation taking my vehicle there for servicing. Bravo!
Matt Heim
Matt Heim
18:34 01 May 20
I must say not only was the service done right but the price was on point. This was my 1st experience with Silver Star but it won't be my last. Thanks Mr. Hall to you and your team
Ronald Brown
Ronald Brown
08:51 17 Mar 20
I will never ever go anywhere else!!!I’ve had 4 Mercedes and have been a customer for almost 20years and have moved out of state and tried other service centers that have failed miserably and silverstar came to my rescue each time with impeccable honesty and quality workmanship. Finding trustworthy car service (especially as a female) is rare and I hope Joseph trains his son to continue on with this exceptional family business 😊
Tracy Fallin
Tracy Fallin
20:37 06 Mar 20
Absolutely the best MVA service I have ever received!!! Very knowledgeable staff, friendly, and patient.
Dan Carrick
Dan Carrick
21:46 23 Dec 19
Silver Star really helped me out in a pinch when I drove my Mazda in with a low tire pressure warning. Without hesitation they took my car in, removed the screw, plugged the hole, all in less than an hour for an incredibly low price. Total professionals, clean office, lovely waiting room - I was even offered a beverage. I could not have been more impressed especially since I don't have the kind of car they specialize in. A great experience if you ever need service!
Beverly Wright
Beverly Wright
19:58 20 Sep 19
These folks are the epitome of professional, courteous knowledgeable experts. They helped me so much with tire replacement for my vehicle. I was a first time customer and they were so fantastic in every way possible. Made a challenging process stress free. I can't recommend them highly enough.
Tim Smith
Tim Smith
00:29 20 Sep 19
The folks at Silverstar are respectful, prompt, and knowledgeable. They got my 2007 E550 quickly back on the road after replacing the front air suspension and pump when the system called it quits. I will be going to them again the next time the Benz needs servicing.
Igor Shteynbuk
Igor Shteynbuk
15:15 13 Sep 19
This is probably the most reliable and customer oriented service business that Ive ever been too. I only bring my car here because I know I can trust that...
Kelsey P.
Kelsey P.
07:30 09 Sep 19
Great repair shop! They have made several repairs for me which I feel were very well priced. They will also drop you off and pick you up!
bruce dickie
bruce dickie
10:51 07 Aug 19
Great service and intentionally inviting! They listen and have INTEGRITY. Prices are fair and reasonable for highly competent work. I highly recommend. Joseph is top notch in service dept.
Mark kelley
Mark kelley
15:46 06 Aug 19
This place is awesome! Honest, reliable service with attention to detail and a great customer experience.
Scott A
Scott A
12:57 27 Jul 19
Great customer service!
Prencis Shaw
Prencis Shaw
17:31 22 Apr 19
I first dealt with silver star service center after buying a used Mercedes from them and enjoying it for about 3 years. The car started leaking oil at the...
John P.
John P.
14:29 15 Apr 19
great work, always nice
Horst Langenstein
Horst Langenstein
20:45 10 Apr 19
OUTSTANDING service and Great VALUE in a casual, customer-centric atmosphere. I had a somewhat unusual problem which the local Benz dealer had deemed "major surgery" with a cost to match-- but Team Silver Star tackled it with ease and at a fraction of the cost that the MB dealer svc ctr had quoted. Manager Joseph Hall, Jr. is a seasoned Professional-- who clearly hires only the best technicians-- and is very friendly and knowledgeable; offered excellent recommendations for additional issues, but wasn't at all "pushy" about any that that I declined. He personally COMMUNICATED every important aspect of my repair via e-mail and text (ie. IN WRITING) so that there were no "surprises"-- SO rare in the private garage world! TWO THUMBS UP for ALL owners of older (ie. Off-Warranty) imports-- especially Mercedes-Benz, BMW, Saab, or Jaguars of any age 🙂 I've also PURCHASED high-quality used cars from them in the past, and can vouch for their Sterling SALES approach, as well.
Joe Kirby
Joe Kirby
15:50 05 Apr 19
Walter helped me solve a problem the dealer gave me the run around on for over a year. When I showed up at SS and met Walter and discussed the problem it...
Theresa R.
Theresa R.
07:07 05 Mar 19
The guys at this shop are the most knowledgeable in the industry and take pride in helping and educating the client. They really know how to diagnose the issue and don't try to up-sell on services or parts, which is very refreshing.
Jesse Pedro Resau
Jesse Pedro Resau
11:40 10 Dec 18
Knowledgable, professional and fair priced. They're my go to for my 2017 GLS AMG 63s
Ken Michaud
Ken Michaud
16:27 06 Dec 18
Finding a trustworthy and reliable mechanic is a task in itself. Silver Star was recommended by a friend, so I tried them out. I cant say enough about how I was treated. The employees, specifically Jeff and Joe were always up front with the problems I was facing and the options I had to fix them. From the beginning they treated me as if I had been a customer for years. I was provided transportation to and from the shop. I was given a rental car when the work took longer than day, and I never felt in the dark at any point during my times there. I received timely notifications in the mail about oil changes...etc. I would fully recommend anyone who is in search of a reliable mechanic to take your vehicle to Silver Star.
Michael Sughroue
Michael Sughroue
16:06 13 Nov 18
Finding a trustworthy and reliable mechanic is a task in itself. Silver Star was recommended by a friend, so I tried them out. I cant say enough about how I...
Mike S.
Mike S.
08:11 13 Nov 18
Great guys, Know everything about your car, personalized service with rides when you need them. I got an accident they drove over to make sure I was OK give me a ride and arrange for my car to be repaired. As we speak they are overseeing the repair of my windshield at no cost because they want to make sure it’s done right.
robin-marie Williams
robin-marie Williams
15:12 07 Nov 18
Quite simply, the highest quality and reasonable price for service of my 2008 Jaguar XK8 in addition to excellent client relations!
Diane Cookson
Diane Cookson
15:54 09 Aug 18
Fantastic service, i totaled my 94 Mercedes a few years ago and they were able to bring it back to life completely at a reasonable price. I recently sold that 94 and got a 99 and hopefully they will be able to do the same magic with this for its minor fixes needed!
James Sabins
James Sabins
18:40 20 Jul 18
Beth and the entire team there are absolutely amazing and a pleasure to deal with! Highly recommend!
Tim Dunlap
Tim Dunlap
20:34 12 Mar 18
Awesome family owned business
joshua baker
joshua baker
12:59 01 Mar 18
Was able to help me tag and title when the MVA wouldn't
Franklin Gunther
Franklin Gunther
11:24 29 Jan 18
The Silver Star guys are always on point. During the last cold snap I recently had a total failure of my '03 E320 starting with dead batteries and continuing through no access to my trunk to jump start the car. Every other shop (MB included) was willing to quote battery replacement but accessing the trunk was a rabbit hole. So when I called Silver Star, Joseph gave me some DIY advice on opening the trunk. I was able to unlock my trunk and jump start my car. When the car failed again after a couple of days, I didn't hesitate to send it to Silver Star. Jeff took great care of my car and promptly called me to confirm the problem with a solution. Included with the call was a list of other issues discovered during diagnostics. My experience with several shops in the area along with the MB dealerships has led me to know that Silver Star will take care of my car with care, professionalism and in a fair manner. I have the confidence that Silver Star will always look after my needs and concerns.
Oscar Lawson
Oscar Lawson
16:25 19 Jan 18
I love this place. They've serviced my vehicle for over a year and I'll continue to use them as well as bring my other vehicles there.
gavin s
gavin s
02:43 19 Jan 18
I bring my car there for minor things since most of my cars are under warranty. Every time the service is excellent and professional. They get back to you right away and takes care of any concerns you have. They will tell you the exact pricing which is always good to know. Their labor rate are fair and reasonable. Most of all they are very nice and really take care of your car. They even washed our car for a simple summer /winter swap of wheels/tires. Nice to see a business run so well Thanks Jeff for all your help and service
albert lee
albert lee
22:36 30 Nov 17
There very nice and they do a descent job.
Sunrise Tree
Sunrise Tree
17:40 16 Nov 17
Phenomenal. We live in Iowa 1,100 miles away from SSSC. Bought a 2002 Saab 9-3 for my daughter in Philadelphia and drove it down to her (she is at USNA in Annapolis). Started having intermittent issues. Looked for a local, well rated shop who specialized in these types of cars. Found SSSC online and called Joseph...he put my mind at ease immediately. They handled everything and charged a fair price for the work completed. Highest possible rating and recommendation.Well done and thank you!
Rick Sanders
Rick Sanders
23:34 27 Jun 17
Customer Service was quick and they were all very knowledgeable about the issues I had with my car. Within a week I had it back, convertible top fix and headliner repaired. 10/10 would recommend and go here again.
Alex j
Alex j
17:58 09 Jun 17
A very positive experience after I recently had a check engine light problem on my 2005 Saab 9-3. I contacted Joseph at Silver Star with the error code & he provided me with an estimate to resolve the problem based on their experience. Once I took the car in for service, they replaced the gas pedal which they thought was the cause of the problem, but it did not resolve the issue. After more diagnostics, replacement of the throttle valve body and correcting some wiring connection issues under the dash, the problem still remained. After putting the original parts back in, they continued to try and figure out what was causing the problem. Finally they determined that wiring/connections under the battery was the culprit & they ended up fixing them. We ended up with a reasonable compromise on the hours they expended to fix this issue and the final cost. I would highly recommend that anyone with a Saab go to Silverstar for service. This experience was a perfect example of their diligence to correct the problem, clear communication all along the process to explain in detail what was happening and especially their willingness to be reasonable when it came to presenting the final cost.
Mark Weill
Mark Weill
19:02 08 May 17
Amazing customer service and they take care of you like family there. They have been our mechanic of choice for more than 5 years and they have always gone above and beyond any service offered at the MB dealership. Why go to the dealer?
Keith McFarland
Keith McFarland
00:40 20 Apr 17
Silver Star has been in business for 30 years serving the Annapolis area for a reason! They are upfront and honest. The service staff, Joseph and Jeff, in combination are a great team. They are easy to work with and listen to your vehicle needs. Great service! No reason to go to the dealer!! I highly recommend their to business to anyone looking for a honest European car repair center.
Beth Hall
Beth Hall
15:15 29 Aug 16
I highly recommend anyone that is purchasing a vehicle to first call Beth. She is so knowledgeable and really helped my family out with the purchase of my sons truck. She went above and beyond for us in getting everything done for his tags and title work. She really made the experience seamless. Thank you so much Beth!
Great service, excellent personal. Recommend to anyone who has a Saab. A bit late, I took my Saab 9-3 in for issues with my headlight high beams and they solved the problem. Bunch of nice guys who care and are helpful.
Pedro Lopez
Pedro Lopez
00:24 07 May 16
Great service and very professional from the shuttle service to Joe explaining what was needed and very accurate on the repair costs. Everything was fixed properly the first time!!I will definitely be back and recommend to anyone looking for service on a BMW
Kevin B
Kevin B
23:37 28 Feb 15
I have been getting my E320 serviced at Silverstar for roughly 12 months now. I had a bad experience with the dealer and thought I would try somewhere new. After some research and asking around I ended up at Silverstar. I could not be happier. They are more friendly, honest and a little cheaper than the dealer. I don’t think I will ever go back to Mercedes of Annapolis for service.
Matt Offutt
Matt Offutt
16:13 05 Jun 14
fantastic experience!
Nicholas Munz
Nicholas Munz
00:09 04 Dec 13
I have a 2002 Jaguar X-Type that had an ABS issue. I called SIlver Star to get some advice about the issue and their assessment was spot on! Although I live 40 miles away I'm scheduling a transmission and transfer case service for my vehicle and taking the drive out there. It's hard to find a good Jag mechanic and I believe these guy are just that! I'll follow-up this review once the service is completed. 🙂
Drew Drew
Drew Drew
19:54 08 Aug 13
I have a 2003 Saab 9-5 and apparently the radio became "divorced" when I changed my battery not long ago. I called Saab and they said to connect it to the Tech II and remarry the radio, it was going to be $300 whether it worked or not...what?!So, I called Silverstar and talked to Joseph Hall on the phone. He got me in first thing on a Friday morning which was great. When I got the car there, they looked at it right away and offered coffee and a place to sit and watch television. Not long after, they let me know the job was finished and that it would only cost the amount of labor, which was really cheap: somewhere around $60.Both Joe the Dad and Joseph the son were very nice and helpful, the mechanic also pointed out some concerns he had seen as well when he did the courtesy inspection. They even offered to wash the car but I declined. I will without a doubt take my Saab back to Silverstar for my next service need.
Gerome Q. Banks
Gerome Q. Banks
20:29 12 May 13
The experience I had at SilverStar was pretty good. The labor costs came out to almost $400 less than the price I was quoted at a nearby Saab Dealer in Cockeysville. Plus Joseph Hall and the Owner of the place provide excellent customer service. They all are very friendly, and Joseph seems to be a very honest person.There was one thing I needed to get repaired that would have cost more to get done there than at Mr. Tire, but that is because Mr. Tire is a huge company and they let me buy the part and bring it to them to get it fixed. That being said, the Warranty they give you at SilverStar on repairs is better.So all in all, they are a great company in my book. Excellent customer service, Excellent workmanship, Very competetive prices. And no, I do not work for them and they did not pay me to write this, lol. I just want to show my appreciation for the good work that they did on my Saab 🙂
Aaron Winder
Aaron Winder
15:48 12 Nov 09
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All Years Serviced

We service the full range of model years of Mercedes-Benz, BMW, Jaguar, and Saab

Ever wonder if the Silver Star Service Center, Inc. services your year and model of Mercedes-Benz, BMW, Jaguar, or Saab? Yes, we do! Whether you have a modern vehicle or a classic, we provide personalized customer care for the lifetime of your vehicle. This includes hybrid and electric vehicles. So, if you are adding a new vehicle to your classic car collection or replacing your out dated vehicle with a late model automobile, we want to remain your Service Center of choice.

Convenience Services

In order to simplify your service experience, we offer several Convenience Services designed to help you save time and effort while your vehicle is with us.

Schedule An Appointment

Simplify your life…schedule your appointment online anytime, day or night.

Contact Us

(410) 263-7444